Booking Policy
Please take a moment to read and ensure undersanding of all policies listed below. There are no exceptions to any policy stated. If there are any questions or concerns, please Contact Us.
By booking with Loc'd In with ManeTamed, you agree and accept the following policies.
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Deposits: All services of more than $30 will require a $25 deposit before booking. Any service of $30 or less must be paid in full at time of booking.
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Cancellation: Each clients appointment is important to us. We want to give your service the time and attention it deserves. At least 48 hour notice is requested for cancellations. Any cancellation/reschedule made at least 48 hours prior to scheduled appointment, Deposits will be transferred to new appointment time. Any cancellation placed less than 48 hours will result in forfeit of deposit and a new deposit must be made before the booking of new service.
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In the event that Loc'd In needs to cancel your appointment without 24-48 hour notice, we will provide you with refund of your deposit at your request or the transfer to any available appointment time. Adjustments are necessary sometimes due to weather emergencies or power failures, and we will do our best to make sure that you don't miss an opportunity to your appointment time as soon as possible. Please be ensured that salon cancellations are rare, and we do our best to make sure we never need to cancel any appointment dates.
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Late: In an effort to ensure all of our clients have the opportunity to receive timely services while also allow for unpredictable situations, there is a 15 minute grace period for scheduled appointments. between 15 - 30 minutes, there will be a $15 late fee applied to your appointment. Arrival of at least 30 minutes after your scheduled appointment is cancelled with no refund or transfer of deposit.
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Refusal: Loc'd In with ManeTamed has the right to refuse service for reasons to include, but not limited to health and safety concerns such as hair lice, skin infections, open wounds, and rude or obnoxious behavior. Due to Covid 19, services may also be refused to clients with persistent cough or fever.
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Complaint: All complaints or dissatisfaction with a service is suggested to be voiced before the departure from appointment, however you do have 24 hours to make any grievance known to be considered for an appointment for re-treatment.